Privacy Policy
At Riva Silver (“we”, “our”, “us”), accessible from www.rivaasilver.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, contact number, email address, and shipping/billing address.
- Payment Information: Details necessary to process payments (handled securely through trusted payment gateways).
- Website Usage Data: Information such as your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
Your personal information may be used to:
- Process and deliver your orders efficiently.
- Communicate updates, offers, or service information related to your purchase.
- Improve our website, products, and customer experience.
- Comply with legal obligations and prevent fraudulent activity.
3. Data Protection and Security
We take your privacy seriously and use secure server technologies to protect your personal data. All online payments are processed through secure, PCI-compliant payment gateways. Riva Silver does not store your card or banking details on our servers.
4. Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some features of the site may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who help us operate our business (e.g., shipping partners, payment processors). These parties are bound to maintain the confidentiality of your data.
6. Your Rights
You have the right to:
- Request access to your personal data held by us.
- Request corrections or updates to inaccurate information.
- Withdraw consent for marketing communications at any time.
7. Links to Other Websites
Our website may contain links to external sites. Riva Silver is not responsible for the privacy practices or content of such third-party websites.
8. Contact Information
If you have any questions about our Privacy Policy or the handling of your information, please contact us at:
- Phone: +91 97733 98090
- Email: rivasilver@gmail.com
- Address: 900, Regent Orchid, Hardev Society, Station Road, Jogeshwari East, Mumbai – 400060
- Office: Zaveri Bazar, Mumbai
9. Policy Updates
Riva Silver reserves the right to update or modify this Privacy Policy at any time.